Sometimes travel plans change due to personal reasons, schedule adjustments, or unexpected circumstances. Our Flight Cancellation and Refund Policy is designed to provide support and guidance if you need assistance with flight cancellations, changes, or refund requests. Please review the applicable terms and conditions carefully, as different services may involve different charges and fees.
Cancellation Policy
All flights have specific cancellation terms and conditions. Cancellation fees will vary from airline to airline and depend on the ticket type, fare conditions and how far in advance you cancel. Some tickets can only be refunded in part whilst others cannot be refunded at all. Once your ticket is confirmed you will not automatically receive a full refund.
Refund Policy
No services are free of charge. Whether you can get a refund will depend on the airline’s fares and terms and conditions. Some service charges, booking fees, convenience fees & administration fees may not be eligible for refund. Refunds will also depend on the airline and payment method used.
If you wish to amend your travel date, flight times, passenger information or any other booking information we can help. Amendments will be subject to airline approval, availability of seats, fare differences and applicable services charges. There are set charges or applicable charges for each service. These will be advised prior to amending your booking.
Cancellation and Refund Assistance Charges
If you require assistance with cancelling your flight, claims for a refund or amending your booking please be aware that there will be a charge for any assistance provided by us. There will be a fee charged for providing cancellation assistance, refund claims, ticket amends and other travel related assistance. This is in addition to any airline cancellation fees and is non-refundable.
Important Information
Please check all details and any applicable charges associated with your booking. By using our website to make a booking you will be acknowledging and agreeing to the relevant airline policies and service fees.
We aim to give clear information and a professional service to help you make the best of your booking.
